Exchange Policy

• Exchanges are accepted within 3 days of receiving your order

• We offer one free exchange within this period

• Additional exchanges will be subject to standard shipping fees

To be eligible for exchange:

• Items must be unworn, unwashed, and in original condition

• All tags and original packaging must be intact

We reserve the right to refuse exchanges that do not meet these conditions.

---

Exchange Options

You may exchange your item for:

• The same product in a different size, or

• Any other item available on the website

If there is a price difference:

• If the new item is lower in value, the remaining balance will be issued as store credit

• If the new item is higher in value, the difference must be paid upon delivery

---

Store Credit

• If you choose not to exchange, you will receive store credit equal to the returned item(s) value

• Store credit is valid for 6 months from the date of issue

• Store credit is issued only after the returned items pass quality inspection

---

Discounted Orders

Items purchased during promotions or sales:

• Can only be exchanged for a different size of the same item

• Cannot be exchanged for different products at the same discounted price

---

Important Notes

• Orders placed separately cannot be combined for exchange

• Returned items must be sent in original packaging with tags attached

• Exchanges apply to both regular and pre-order items

---

Faulty or Incorrect Items

If you receive a defective item, please contact us within 3 days and provide:

1. Order number

2. Item name and description

3. Clear photos showing the issue (with brand/logo visible)

Our team will review your case and assist you accordingly.

---

Refund Policy

We do not offer cash refunds.
All approved returns are issued as store credit only.

---

How to Request an Exchange

To initiate an exchange, please contact us at:
[rvbarefoot@outook.com / 00962790035438]
Include your order number and exchange details.

---

We appreciate your trust and support.